When KYC may be required
Verification may be required globally, for withdrawal, for selected risk conditions, or for a specific account. Passing KYC does not guarantee task availability, withdrawal approval, or permanent account access.
Accepted information
The form may request a current photograph, an accepted identity document, document number, mobile number, and supporting note. Images must be clear, unaltered, and belong to the account holder.
Review and resubmission
A pending submission cannot be duplicated. If a submission is rejected, the user may submit corrected information when the interface permits. An approved verification normally remains valid until expiry, material account change, or a justified re-verification request.
Privacy and access
KYC files are sensitive. They should be stored privately and opened only through authenticated, authorized routes. Users must not upload identity documents into public job descriptions, public links, or ordinary support channels unless specifically instructed through a secure process.