Email support
Email support@remotejob.com.bd from the address connected to your account. Include the relevant public job ID, assignment ID, deposit or withdrawal reference, and a clear description. Never email your password, OTP, full payment PIN, or unnecessary identity documents.
Before contacting support
Check the current status in your dashboard, read any buyer or admin note, and collect screenshots that do not expose passwords or unrelated personal information. One complete message is easier to investigate than several partial messages.
Security reports
Report suspected account takeover, exposed private files, payment fraud, misleading tasks, or harmful content promptly. Preserve evidence and do not continue a suspicious transaction while waiting for review.
Response expectations
Response time depends on request volume, issue type, identity checks, and the information supplied. RemoteJob does not promise an instant resolution or a specific decision before the relevant review is completed.